Address (administrative offices only): Customer Relations - PALS service. Patient Advice and Liaison Service (PALS) PALS.
The PALS team can provide information about NHS services and other sources of help such as Citizen’s Advice Bureau and support you through an anxious time. PALS stands for the Patient Advisory Liaison Service. kentchft.PALS@nhs.net. 50 Summer Hill Road. What are PALS opening times?
Its job is to make sure that hospital staff is keeping patients, their families and carers who use our services informed. Its job is to make sure that hospital staff is keeping patients, their families and carers who use our services informed. We will not contact other people on your behalf without your consent. Note: We aim to respond to emails in two working days. They also give a voice to patients’ issues, help to identify gaps in services and report to the Trust Board. You can find your nearest PALS office on the NHS Choices website. Write to us at Patient Advice and Liaison Service (PALS), Concept Court, Unit J, Shearway Road, Folkestone, Kent CT19 4RG.
Patient Advice and Liaison Service (PALS) The Patient Advice and Liaison Service, known as PALS, helps the NHS listen to patients, their relatives, carers and friends. PALS gives the Trust a way to learn from our patients' and the care they received. PALS can liaise with staff and managers to sort out issues quickly. The Patient Advice & Liaison Service (PALS) is a service that deals with patients', relatives' or carers’ queries and concerns regarding their health care, and can provide information on NHS services generally. Trust Headquarters. Expand all Collapse all. You can also ask your GP surgery, hospital or phone NHS 111 for details of your nearest PALS. We can listen to feedback (positive or negative), help you get answers to your questions and liaise on your behalf to help resolve any concerns about our Trust services.
The Patient Advice and Liaison Service (PALS) is here to help when you need advice, have concerns or don't know where to turn. If you do not receive a response within this timescale please don’t hesitate to phone or text us. The PALS service has an answer message service outside of these hours and messages will be responded to as soon as possible the following day. The PALS team can provide information about NHS services and other sources of help such as Citizen’s Advice Bureau and support you through an anxious time. We aim to answer questions and resolve concerns as quickly as possible. PALS is designed as an additional service to support patients, relatives, carers, friends of patients or members of the public in navigating the NHS system. Official information from NHS about West Middlesex University Hospital including contact details, directions, opening hours and service/treatment details PALS. Complete online form . What happens with my information? Lines are open from 8am to 5pm, Monday to Friday . The PALS service is confidential.
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